Please enter your Lot Number. The Lot Number is stamped directly on the material of your heating pad, so you will need to take the cover off to see it. The Lot Number is not on any tag or label and it’s really close to the seam either at the very top or very bottom. It has seven numbers in total with no letters.
Your Heating Pad is a part of the recall. Please enter your information below for our Customer Service Team to assist you.